
August E. Grant speaking in the Austin Convention Center.
This week, CoPress directors Daniel Bachhuber, Andrew Spittle, Lauren Rabaino and Adam Hemphill are attending the National College Media Convention in Austin, Texas. These are reports from the field. For more updates, follow the conversation on Twitter.
August E. Grant from the University of South Carolina shared lessons learned from Newsplex, a project that started in 2002. From the site, the Newsplex’s mission statement:
Newsplex was built to help news organizations adapt to a future in which people acquire news and information in different formats and across platforms. It is a laboratory where new techniques and technologies are evaluated.
A few notes from Grant’s talk:
On retaining traffic
If you aren’t in the habit of posting in a 24-hour news cycle, you aren’t going to retain readers at regular intervals. By planning your updates, you will get more traffic. If you know a different demographic comes to your site at night, change the site content to reflect that change in audience.
Keeping content timely, always
In the online world, content is out there forever in the form of newspaper and Internet archives. It’s not like old media where a broadcast is gone at the end of the hour. Because online content is always there, you need to change the way to present it. The interest will persist beyond constraints of time because the content is always searchable and accessible.
Digital signage
Paper signs as a means of marketing are going away.
“There are going to be more jobs created in the next five years because of digital signage than there were in the 1980s for the Internet,” Grant said.
The concept of putting stickers or posters on the walls of restaurants and stores, Grant predicts those messages will be replaced with LCD screens in the windows that are animated and interactive. Journalists can step into this role because the same concepts of telling a story interactively apply. (But only make the switch if you want to be rich, he noted).
Challenges on the web
- User generated content: If anyone can be a journalist, does journalism matter? Referencing Steve Outing, Grant said to give every reporter a way to interact with the audience and a way to solicit user generated content so it can be moderated and edited.
- Mobile media: It’s instant. There are more contributors. People are reading information in smaller chunks and thinking they know everything they need to know.
- Tools: We sometimes get caught up in the tools instead of the content. Grant says you need to know the tools and the tech, but the content is still the most important.
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